A burst pipe does its worst damage in the first hour. Our Master Plumbers are on standby 24/7 to isolate the line, find the failure — including hidden and underground leaks — and repair it properly.
Failed copper, PVC and polybutylene lines isolated and repaired, with the surrounding run checked for further weak points.
Unexplained water bill, damp patch or the sound of running water? We locate concealed leaks under floors, walls and driveways.
We shut off, contain and dry down the affected area first, so the repair does not become a rebuild.
We document the fault and the repair properly so your claim has the evidence it needs.
If water is running, turn it off at the mains — usually near the street boundary or under the kitchen sink — before you do anything else. Switch off power to any affected area at the switchboard, move valuables clear, and then call us.
Turn the water off at the mains, then call 03 377 5806. Our standby Christchurch crew will give you an ETA immediately.
After hours is Monday to Friday 4:30pm – 7:30am, Saturdays, Sundays and public holidays. During normal hours an urgent job is charged at our standard rates.
That is $322.00 and $161.00 per hour including GST. Parts are additional.
Genuine round-the-clock dispatch across Christchurch and Canterbury — nights, weekends and public holidays.
Locally owned and operated since 2008, with thousands of Canterbury homes and businesses served.
PGDB-licensed and Site Safe accredited tradespeople, working to New Zealand building standards on every job.
Drop sheets down, tools off your floor and the site left as we found it — the part customers mention most in our reviews.
Clear rates up front with no hidden surcharges — and we'll recommend a repair over a replacement when it's the right call.
Trusted by Christchurch homeowners for quality workmanship, clear communication and tidy, respectful crews.
Turn the water off at the mains immediately — the toby is usually near the street boundary, and there is often an isolating valve under the kitchen sink. Switch off power to any affected area at the switchboard, move valuables clear of the water, then call a plumber. Inline runs a 24/7 emergency line on 03 377 5806.
It depends on where the pipe is and how much has to be opened up to reach it. Inline's rapid dispatch call-out is $280 + GST including the first hour, then $140 + GST per hour in 15-minute increments plus materials. During business hours it is $100 + GST per hour, with a one-hour minimum of $161 including GST that covers travel and the first hour. We confirm the price before starting.
The usual signs are an unexplained jump in your water bill, a damp or warm patch on a floor or wall, the sound of running water when every tap is off, or a water meter that keeps ticking over with nothing running. Inline locates concealed leaks under floors, walls and driveways without opening up the whole house.
Most New Zealand house policies cover sudden damage caused by a burst pipe, though the pipe repair itself and gradual damage are often treated differently. Check your policy wording. Inline does insurance work regularly and documents the fault and the repair properly so your claim has the evidence it needs.
Water expands as it freezes, and Christchurch frosts are hard enough to freeze exposed or poorly insulated pipes — outdoor taps, pipes in unheated subfloors, and lines running through uninsulated wall cavities are the usual casualties. Lagging exposed pipework and covering outside taps before winter prevents most of it.
“Had to call out in the middle of the night and the guy that came out was amazing. He was friendly, knowledgeable and went above and beyond to sort what was going on. Highly recommend and will be using again, if needed (hopefully not in the middle of the night again though!!).”
“We had a new heat-pump hot water cylinder installed. The two young plumbers who came out were absolutely fantastic. They were polite, courteous and did really great work. Thanks to Inline and the team for making this process so easy and fast. Would highly recommend.”
“We have had a total bathroom renovation. The work ethic and professionalism was outstanding. Johnny, Sarah and the team were fantastic to deal with. Work schedule went absolutely to plan. Everyone involved were hard working and very respectful. So thrilled with the finished job — couldn't be better.”
